Who we are

Our website address is: https://zinglanguages.com.

What Information Do We Collect?

We will collect your personal information for the purposes specified in this Privacy Policy. The methods of collection and use of this personal information may include, but are not limited to, telephone, facsimile, electronic media and the Internet or other appropriate media. The personal information we collect is as follows:

Personal Data

When you apply to be our teacher or register an account on this website or any subsidiary website, you will be required to provide your personal information, which can be used to identify or communicate with you, including but not limited to your name, photo, ID number, passport number, gender, address, e-mail address, telephone number, mobile number, and other online communication account (such as Facebook, WhatsApp, Line, WeChat, Skype and so on).

Interview Records

For the purpose of evaluating the possibility of our cooperation, expediting the interview and facilitating the evaluation process, if you attend any online teaching test or any interview with any person from our subsidiary company or agency, no matter via telephone, video call, or face-to-face, we may record all or part of such tests and interviews. Once you participate in the test or interview, you agree to the recording and storage of such audio or video recordings in our system. 

IP Address and Browser Version

All websites of Zing and its subsidiaries record both the IP address of your computer and the type of browser in use, but no connection is made between such data and anything that can readily identify you. In other words, we will track the details of use, but you will remain anonymous. The reason we record this information is to verify your usage patterns and the website’s usage circumstances in order to help improve the design and layout of our website.

Cookies

When you visit our website, either directly or by clicking through hyperlinks appearing on third-party websites, or use one or more of our Services, we may collect the details of your visits, such as the traffic data, location data, logs, and other communication data and the resources that you access and use on the website. Such cookies do not collect any other information stored on your computer’s browser or hard drive. Most browsers provide an option to prevent information on your computer from being stored on cookies.

How We Use Your Information

We will process and use the information as specified below within the time period as stated for each purpose, or within the retention period in accordance with the relevant laws and regulations or in line with the business needs or individual contracts (whichever is longer).

General Use

We may use your Information to:

– Verify information you provide us

– Register your account

– Update your teacher profile

– Contact you for questions and feedback

– Recognize you when you return to our website

– Store information about your preferences, allowing us to customize our site according to your individual interests

Technical Purpose Use

We will use the collected information to ensure that:

– Your audio and video hardware settings and internet bandwidth meet our requirements

– We can provide you with the necessary assistance in case of any technical issues

– Speed up your searches, improve our services and enhance your experience with us

– Enable us to provide a safer community for all of our Registered Users

Sharing with Third Parties

We may share your information with our agencies, service providers, affiliates, or clients for following purposes:

– Background check

– Interview or/and training

– Bank payment

– Website hosting

– Database maintenance

– Effectively dealing with technical issues

– Improvement of the safety and integrity of the system and service

– Advertising services

– Full understanding and knowledge of clients

Providing to Government as Required by Law

We may access, preserve, and disclose your personal information or other account information if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our or others’ rights, property, or safety.

Your Rights to Your Personal Information

You have rights to decide whether or not to provide personal information at your sole discretion. However, your refusal, submission of incomplete information and/or any failure to disclose your personal information to us may lead to our inability to provide you with the relevant or more suitable services. And you have following rights to your personal information:

Review and Copy Your Personal Information

You may submit any inquiry and request for review or make duplications of the personal information.

Update Your Personal Information

As part of the requirements for your use of our Site or Service, you are responsible for updating your submitted registration information so that it is current, complete and accurate. You can update this information by logging into your account and accessing your account settings.

Stop the collection of Your Personal Information

You can ask us to discontinue the collection, processing or use of the personal information.

Delete Your Personal Information

You may submit any request to remove the personal information. We may charge you a reasonable fee for the cost incurred when you submit an inquiry or request to review or to duplicate your personal information.

Security

By submitting your personal data, you agree to the storing of the collected data in our internal systems. Your personal information will be dealt with using Secure Sockets Layer (SSL) encryption. As such your information can be transmitted over the Internet without being intercepted or read. Please be reminded that any information you disclose on this website may become public information. You should therefore be extra cautious when disclosing personal information to any person. When logging in, we also insist on using password authentication so as to prevent your personal information file and learning records from being accessed without authorization. When an opened webpage sits idle longer than a set time, we will automatically log you out to safeguard the security of your information usage. Otherwise, we will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy. However, no transmission of data via the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional access, use or disclosure of your information.

Links to Other Website

Our website may contain links to other websites. Please note that we are not responsible for the protection of your privacy on other websites. When leaving our website, it is recommended that you should be extra cautious and carefully study the privacy protection policies of other websites that collect identifiable personal information. This Privacy Policy only applies to the information collected on our website. If other websites provide any search engine function, it is provided for the convenience of the users to access the desired information quickly. The information received by the users is the direct result of using the search engine. It does not mean that we have any cooperative relationship with the operators behind the hyperlinked websites. If you encounter any dispute or damages for accessing such websites, please contact such websites’ operators directly. We assume no responsibility.

Referral of friends

If you wish to refer your friends or family members to join us or participate in related activities, you will need to provide their email address on behalf of your friends or family members. We will then send an auto-generated email to invite them to visit our website. Your friend will be subject to this Privacy Policy and the terms of service of Zing Languages.

Changes to This Privacy Policy

We aim to meet high standards and our policies and procedures, so we will review this Privacy Policy constantly. Therefore, depending on the actual needs or following the laws or regulations, we may make appropriate amendments to this Privacy Policy, protective clauses and other relevant provisions. We will provide notice to you of any changes by any reasonable way including sending an email to you and/or posting such notice and the amended policy on our teaching portal. Your continued use of our websites after the notice or announcement of changes to this Privacy Policy constitutes your acceptance of these changes and that any information collected or provided after such change will be governed by the updated Privacy Policy.